CANCELING AN ORDER OR REFUSING AN ORDER

Should you wish to cancel an order after it has been shipped, please do not refuse postal delivery. If an order is refused, the customer shall bear responsibility for the full value of the items if lost, and all return shipping fees, brokerage charges and duties incurred upon its return will be deducted from the owed refund for the returned items. An additional 10% restocking fee will also apply to refused shipments.

If the order has not yet been shipped, and you have not received a shipping confirmation email from us, please contact us right away with details of your order number and your request to cancel. Our customer support team will stop your shipment and refund your payment in full within one working day.